Terms of Use - Nuro

Terms of Use

Last updated: January 22, 2026

Welcome to Nuro. These Terms of Use ("Terms") govern your use of the Nuro mobile application and related services (collectively, the "Service") operated by Quest Taylor ("Company", "we", "us", or "our").

By downloading, installing, or using Nuro, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By accessing or using our Service, you confirm that you are at least 13 years of age and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Nuro is a voice-powered thinking companion that helps you capture, analyze, and make sense of your thoughts. The Service includes:

  • Voice recording and transcription
  • AI-powered analysis and insights
  • Thought organization and pattern recognition
  • Conversational AI features ("Ask Nuro")

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. User Accounts

To use certain features of Nuro, you must create an account. You agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

4. Subscriptions and Payments

Free and Premium Tiers

Nuro offers both free and premium subscription options. Free users have access to core features with certain limitations. Premium subscriptions unlock additional features including extended recording times, offline capabilities, and enhanced privacy protections.

Auto-Renewable Subscriptions

Nuro Premium is offered as an auto-renewable subscription. By purchasing a subscription, you agree to the following:

  • Subscription Options: Nuro Premium Monthly, Nuro Premium Annual
  • Payment: Payment will be charged to your Apple ID account at confirmation of purchase
  • Renewal: Your subscription will automatically renew unless canceled at least 24 hours before the end of the current billing period
  • Renewal Charges: Your account will be charged for renewal within 24 hours prior to the end of the current period at the same subscription price
  • Managing Subscriptions: You can manage and cancel your subscriptions by going to your Account Settings in the App Store after purchase
  • Free Trials: Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription

Price Changes

We may change subscription prices from time to time. Any price changes will take effect at the start of your next subscription period following the date of the price change. Your continued use of the Service after a price change constitutes your agreement to pay the new price.

5. User Content

Your Content

You retain ownership of all content you create within Nuro, including voice recordings, transcripts, and any text you input ("User Content"). By using the Service, you grant us a limited license to process your User Content solely to provide the Service to you.

Content Restrictions

You agree not to use the Service to:

  • Upload or transmit any content that is illegal, harmful, threatening, abusive, or otherwise objectionable
  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Attempt to gain unauthorized access to the Service or its systems
  • Use the Service to harm minors in any way
  • Transmit viruses, malware, or other malicious code

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy commitments:

  • Your voice data never trains AI models
  • Your data is never sold to third parties
  • Your content is never shared with advertisers
  • You can delete your data at any time

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by the Company and is protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written permission.

You retain all rights to your User Content. We claim no ownership over the thoughts, ideas, or content you create within Nuro.

8. Third-Party Services

Nuro uses third-party services to provide certain functionality:

  • OpenAI: For voice transcription (Whisper) and AI analysis. API usage is governed by contractual terms that prohibit training on your data.
  • Supabase: For secure data storage and authentication.
  • RevenueCat: For subscription management.

Your use of these services through Nuro is subject to their respective terms of service.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

Nuro is designed to help you think through ideas and gain insights. It is not a substitute for professional advice including medical, legal, financial, or mental health services. The AI-generated insights are for informational purposes only.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

You may terminate your account at any time by deleting your account through the app settings. Upon account deletion, your data will be permanently removed within 30 days.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If we cannot resolve the dispute informally, you agree that any legal action shall be brought in the state or federal courts located in Colorado.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. For significant changes, we will provide notice through the app or via email.

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding your use of the Service and supersede any prior agreements.

18. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: quest@nuro.so

Summary: Key Terms

  • ✓ You own your content — we just help you process it
  • ✓ Subscriptions auto-renew — manage in App Store settings
  • ✓ Cancel anytime — at least 24 hours before renewal
  • ✓ Your privacy is protected — see our Privacy Policy
  • ✓ Delete your account anytime — your data goes with it

Think freely. We're here to help you move forward.